Privacy Policy
Last updated: May 2026
VipList ("we", "our", "us") is committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
Information We Collect
We collect information you provide directly: name, email address, and payment information when registering for events or creating an organizer account. We also collect usage data such as pages visited, actions taken, and device information to improve our service.
How We Use Your Information
We use your information to: process event registrations and ticket purchases, send confirmation emails and QR codes, enable event organizers to manage their events, process payments via Stripe, send transactional emails via Resend, and improve our platform.
Third-Party Service Providers
We share your information with trusted third-party providers to operate our service: Supabase (database and authentication, servers in the US), Stripe (payment processing, PCI-DSS compliant), and Resend (transactional email delivery). These providers are contractually obligated to protect your data.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
Under PIPEDA, you have the right to access your personal information, request corrections, withdraw consent, and file a complaint with the Office of the Privacy Commissioner of Canada. To exercise these rights, contact us at support@myviplist.ca.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at support@myviplist.ca.